Recognizing the Contributions of Trellis Maddalena

Floor Speech

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Mr. FALLON. Mr. Speaker, I rise today to recognize the contributions of Mrs. Trellis Maddalena of Flower Mound, Texas.

A native of Georgia, Mrs. Maddalena has dedicated more than 13 years to the United States Postal Service, beginning her career as a mail carrier in Flower Mound. Demonstrating a commitment to professional growth, she completed the Customer Service Associate Supervisor Program in 2019 and went on to serve in supervisory and leadership roles across multiple Texas stations, including as OIC Postmaster.

In 2022, Mrs. Maddalena was appointed Manager of Consumer Affairs for the Southern Area, Texas One. In this role, she excels at overseeing customer policies, managing interactions with government offices, analyzing surveys and CRM systems, while fostering cooperative relationships. Her ability to work seamlessly with congressional offices, staff, constituents, and local boards of elections has made her an indispensable partner in addressing the needs of the community.

Her dedication has been recognized through multiple awards, including the USPS Outstanding Supervisor Award from the Coppell Post Office in the spring of 2022, the USPS Customer Service Award from the Consumer Advocate Headquarters in September 2022, and the USPS Chief FOIA Officer's Award in May 2023. Beyond these honors, Mrs. Maddalena has consistently gone above and beyond for our office and district, ensuring that passports are retrieved from the mail in urgent situations or assisting with time-sensitive casework requests. Her unmatched availability and commitment have directly improved customer experience for countless constituents.

I have requested the United States flag to be flown over our Nation's Capitol in recognition of Mrs. Maddalena's extraordinary achievements and contributions. I thank her for all she has done.

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