"It is imperative that impacted Vermonters know how to best avoid incorrect insurance claim denials. To achieve this, we are counting on your company to take the steps outlined below to ensure that Vermonters receive all the help to which they are entitled to rebuild their lives following this catastrophic flooding. This is the time for showing compassion and flexibility for working families and small business owners so that disaster survivors in Vermont can get back on their feet as quickly as possible. As an insurance provider, you play an important role in this recovery process, and your actions today will decide the state's trajectory for years to come.
Sanders, Welch, and Balint concluded the letters by making clear to the insurance companies that each of their offices are in continuous and direct contact with impacted Vermonters, and that the delegation will be notifying the Department of Financial Regulation of any problems that arise, as well as following up directly with the insurers to address them.
We are closely tracking incoming correspondence from Vermonters regarding their insurance claims and payments by company, insurance type, and monitoring specific issues that constituents are experiencing. Should we notice any problematic patterns, we will be notifying the Department of Financial Regulation, as well as contacting your company directly to talk through possible solutions. Thank you in advance for doing the right thing by those Vermont families and businesses you insure as they, and our state, recovers from catastrophic flooding."