Department of Veterans Affairs Principles of Benefits Automation Act

Floor Speech

Date: May 16, 2022
Location: Washington, DC

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Mr. BOST. Madam Speaker, I yield myself such time as I may consume.

Madam Speaker, I rise today in support of my bill, H.R. 7153, the Department of Veterans Affairs Principles of Benefits Automation Act.

The VA is embracing automation more than ever before. The early results are promising. When used properly, automation can improve claims processing for veterans. However, I am concerned that the VA has already started multiple automation projects without a clear plan or measurable goals. There is no consistent guidance from the VA on when, why, or how automation should be used.

H.R. 7153 will establish the sense of Congress that the VA should increase automation in benefits processing, according to certain principles. Automation should increase the speed, accuracy, and consistency of claims processing. Automation should also enhance employee productivity. Automation should always protect veterans' privacy and preserve their rights to due process.

However, automation should not necessarily eliminate or reduce the VBA workforce. Employees should always make the final decision about approving claims and granting benefits. Let me be clear: The sense of Congress is that automation should enhance and support VBA employees, not replace them. I think these guiding principles will improve the claims process for veterans and beneficiaries.

Finally, my bill will require VA to submit a plan to Congress to modernize its benefits IT system over the next 5 years. This plan is crucial.

The expansion of benefits for toxic-exposed veterans will put an incredible strain on these IT systems. We need to be ready.

Madam Speaker, I ask all of my colleagues to support this legislation, and I yield back the balance of my time.

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