Issue Position: Fixing Florida's Broken Unemployment System

Issue Position

Date: Jan. 1, 2020

Florida Republicans admitted the unemployment system they built was "designed to fail." It is working how they intended as over two million Floridians are seeking unemployment and hundreds of thousands haven't received payment months later. The system is riddled with issues. The online application platform is continually unavailable and failing to provide claimants with the resources and answers they need. Call center staff are under-trained and calls go unanswered. Payments are not coming quick enough in part because the system creates roadblocks to prevent claimants from receiving the compensation to which they are entitled. We need a new and better system which can handle claims quickly and efficiently, is equipped to deal with a large influx of claims like we have seen and is not purposely rigged against the people.

It is also completely unacceptable to have one of the lowest and shortest payouts in the nation. Both employers and employees pay into this system, and they should be able to receive enough money to live on during their time of need.


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