Dear Chairman Simons:
We write to express our serious concerns regarding recent reports about the data collection and
sharing practices of the mobile application ("app") Premom and to request information on the
steps that the Federal Trade Commission (FTC) plans to take to address this issue.
Premom is a mobile app that helps users track their fertility cycles to determine the best time to
get pregnant.[1] As of November 2019, the app has been downloaded over half a million times,
and it is one of the top search results among fertility apps in the leading app stores.[2] To use
Premom, users provide the app extensive personal and private health information.
A recent investigation from the International Digital Accountability Council (IDAC) indicated
that Premom may have engaged in deceptive consumer data collection and processing, and that
there may be material differences between Premom's stated privacy policies and its actual datasharing practices. Most troubling, the investigation found that Premom shared its users' data
without their consent.[3] IDAC sent a letter to the FTC on August 6, 2020, to describe these
undisclosed data transmissions along with other concerning allegations including conflicting
privacy policies and questionable representations related to their collection of installed apps for
functionality purposes.
While Premom claimed to only share "nonidentifiable" information in its privacy policy, the
IDAC report found that Premom collected and shared--with three third-party advertising
companies based in China including Jiguang, UMSNS, and Umeng--non-resettable unique user
device identifiers that can be used to build profiles of consumer behavior. Additionally, users of
the Premom app were not given the option to opt out of sharing their personal data with these
advertising companies, and reports also allege that one of the companies that received user data
from Premom concealed the data being transferred--which privacy experts say is an uncommon
practice for apps that is used primarily to conceal their data collection practices.
[4]
While we understand that Premom has taken steps to update its app to halt the sharing of its
users' information with these companies, it is concerning that Premom may have engaged in
these deceptive practices and shared users' personal data without their consent. Additionally,
there may still be users who have not yet updated the Premom app, which could still be sharing
their personal data--without their knowledge or consent.
In light of these concerning reports, and given the critical role that the FTC plays in enforcing
federal laws that protect consumer privacy and data under Section 5 of the Federal Trade
Commission Act and other sector specific laws, we respectfully ask that you respond to the
following questions:
1. Does the FTC treat persistent identifiers, such as the non-resettable device hardware
identifiers discussed in the IDAC report, as personally identifiable information in relation
to its general consumer data security and privacy enforcement authorities under Section 5
of the FTC Act?
2. Is the FTC currently investigating or does it plan to investigate Premom's consumer data
collection, transmission, and processing conduct described in the IDAC report to
determine if the company has engaged in deceptive practices?
3. Does the FTC plan to take any steps to educate users of the Premom app that the app may
still be sharing their personal data without their permission if they have not updated the
app? If not, does the FTC plan to require Premom to conduct such outreach?
4. Please describe any unique or practically uncommon uses of encryption by the involved
third-party companies receiving information from Premom that could be functionally
interpreted to obfuscate oversight of the involved data transmissions.
5. How can the FTC use its Section 5 authority to ensure that mobile apps are not deceiving
consumers about their data collection and sharing practices and to preempt future
potentially deceptive practices like those Premom may have engaged in?
Thank you for your time and attention to this important matter. We look forward to working with
you to improve Americans consumers' data privacy protections.